Here is the Privacy Policy adapted for your SERVICE CHAUFFEUR website (www.servicechauffeurs.com), in compliance with the RGPD and French legislation:

Introduction

As part of its private transport business, SERVICE CHAUFFEUR, operated by DSD VTC PRESTIGE (SIRET: 901 648 741), attaches essential importance to protecting the privacy of its customers and visitors. The purpose of this privacy policy is to provide you with transparent information about the collection, use and protection of your personal data.

Data collected

We collect the following information via the reservation and contact forms or during your browsing:

• Full name
• postal address
• e-mail address
• Telephone number
• IP address
• Browsing data (via cookies)

Purposes of processing

Your personal data is used for the following purposes

• Manage your booking requests
• Contact you about your shopping
• Improve the quality of our services
• Send you targeted commercial offers, if you have agreed to this
• Establish site traffic statistics

Legal basis

The processing of your data is based on :

• Your consent (contact form, newsletter registration)
• The performance of a contract (booking, payment of a journey)
• Compliance with legal obligations
• Our legitimate interest in improving our services and ensuring the security of the site.

Recipients

Your data is accessible only to

• Strictly authorised members of our team
• Our technical service providers (host, booking tools, payment services)
• Our partner drivers, solely for the purposes of providing the service.

No data will be transferred or sold to third parties.

Cookies

We use cookies to :

• Analyse site traffic
• Facilitate your browsing
• Remember your preferences

You can refuse the use of cookies by changing your browser settings.

Data security

We use security measures that comply with current standards:

• Secure HTTPS connections
• Restricted access to data
• Firewall and antivirus protection
• Regular data back-up

Retention period

Your personal data will be kept

• For the time necessary to provide our services
• Up to 3 years after your last contact for data used for marketing purposes
• Longer if required by law

Your rights

In accordance with the GDPR, you have the following rights:

• Right of access to your data
• Right of rectification
• Right to erasure (right to be forgotten)
• Right to portability
• Right to object to processing
• Right to limit processing

You can exercise these rights by contacting us at :

Email: contact@servicechauffeurs.com

Postal address: SERVICE CHAUFFEUR – Paris 07, France

Telephone: +33 (0)6 41 68 03 87

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Changes

This policy may be amended at any time. The date of the last update is shown below.

Last update: April 2025